About our company

We offer the best travel experience in Estonia and are a reliable and long-term cooperation partner to the state, the local community and all passengers travelling to the islands!

Illustratsioon

Uninterrupted dialogue with the communities on our larger islands. 
TS Laevad OÜ has been organising ferry traffic between the mainland and the larger islands Hiiumaa, Muhu and Saaremaa since October 2016. Our operations are based on safe navigation, the satisfaction of our passengers and employees and uninterrupted dialogue with the communities on the islands. 

We serve the maritime routes that see the heaviest traffic in the country. 
Ferries depart from Kuivastu, Virtsu, Heltermaa and Rohuküla ports. The ferries Tõll and Piret serve travellers on the Virtsu-Kuivastu route, while Leiger and Tiiu cover the Rohuküla-Heltermaa route. Regula is our back-up ferry. 

Our employees are true heroes!
Every employee working for us is a great asset for the company. They make sure that Muhu, Saaremaa and Hiiumaa stay connected to the rest of the world and aim to offer the passengers who use our services the best travelling experience in Estonia.  

Passengers are our guests.
The key to good service is knowing your customers and what they need. We stay in contact with our customers with the help of social media, satisfaction surveys and our customer support, where we answer an average of 100 calls and e-mails every day. All passengers and their thoughts on our service are of strategic value to us. 

Our vision

To be a reliable partner to our passengers and the state, ensuring the provision of effective and high-quality service. This way we contribute to the development of entrepreneurship and tourism on the larger islands.

Our mission

To offer the best travelling experience in Estonia. 

Our responsibility

We aim to ensure the cleanliness of the sea, the maintenance of our ferries, the provision of safe and high-quality transportation and a close connection with communities. Environmental friendliness is very important to us in our activities in the Väinamere limited-conservation area and the Natura 2000 environment. 

Read more about our sustainability principles.

Principles of ethics

We expect all employees, representatives, and partners of the Port of Tallinn Group to conduct themselves in accordance with high ethical standards, principles of business integrity and fairness, and in compliance with legal regulations. The key ethical principles are outlined in the Group’s Code of Ethics.

We encourage both employees and third parties to report any misconduct related to activities within the Port of Tallinn Group companies so that we can proactively prevent, detect, and address any resulting issues and minimize potential harm to both Port of Tallinn and third parties. 

Channel for reporting misconduct & instructions >>

Our values

  • Openness

    We are open to new ideas and cooperation. We promote smart ideas and innovation and always find ways of putting them into practice. We are honest and open, sharing information about our intentions and actions both within the company and outside of it.

  • Smartness

    We make clever, astute decisions and do the right thing at the right time in the right way.
    We seek out, utilise and offer resourceful and innovative solutions to make our company more competitive.

  • Trustworthiness

    We keep our promises and fulfil them to a high standard of quality.
    We are competent and influential experts in our field. We adopt a respectful and considerate attitude towards ourselves and others.

Recognitions

  • Gold level

    Responsible Entrepreneurship Index 2023
  • Silver level

    Responsible Entrepreneurship Index 2021
  • Bronze level

    Responsible Entrepreneurship Index 2019 and 2021
  • 2nd place

    ‘Tourism Deed of the Year in Western Estonia’ 2017
  • Recognised security solution

    Estonian Security Association 2016
  • Successful Estonian Company

    Creditinfo 2019
  • Customer praise

    2018-2022

Our year 2023

  • 2 411 446
    Travellers
  • 1 133 226
    Vehicles
  • 22 972
    Trips
  • 99,3%
    Departure Punctuality
  • 78,0%
    Net Promoter Score